Who we are
LoopWave provides a proxy subscription service. When you use our service, we collect a limited amount of information necessary to operate your account and process payments. This policy explains what we collect and why.
What we collect
- Email address — used to identify your account and send service notifications.
- Optional Google sign-in — if you choose Google sign-in, we verify your email and store Google's account identifier to link it to your LoopWave account. We do not request access to Gmail, contacts or Drive, and do not retain Google access or refresh tokens.
- Payment transaction ID (TXID) — the on-chain identifier of your USDT payment, used to verify and credit your subscription.
- IP address — recorded in standard server logs for security and abuse prevention.
We do not collect your browsing history, traffic contents, or any data passing through the proxy tunnel.
Optional website analytics
Analytics starts only after you allow it. We use a first-party 30-day visitor cookie and a 30-day choice cookie, lw_analytics_consent. Visitor identifiers are hashed before storage; after a verified login they may be associated with your account to measure the ordered sign-up and subscription funnel. This is pseudonymous, not fully anonymous.
We measure visits, start clicks, verified logins, successful subscription-link copies and subscription fetches. Analytics stores only allowed page paths, referrer domains, limited campaign slugs, coarse device and country information, and server timestamps. Analytics does not store full URLs, query strings, subscription tokens, email addresses, raw IP addresses or proxy traffic. Event data is retained for up to 90 days. No earlier history can be reconstructed, and these events do not prove a successful proxy connection.
Declining does not affect login, subscriptions or payments. DNT and Global Privacy Control override permission and prevent collection. You can change your choice here at any time. Confirmed withdrawal stops future analytics, clears the current server visitor cookie, and deletes the historical analytics events and related account mappings for that visitor. It does not claim to delete all history from other devices or other visitor identifiers. Necessary security and service logs are separate from optional analytics.
Choose whether to allow optional analytics. Withdrawal of an existing choice is confirmed through a protected same-origin request.
How we use your data
- Account authentication — verify that you are the owner of your account.
- Payment verification — match your TXID to confirm a valid subscription payment.
- Service operation — deliver subscription links and configuration to your account.
- Security — detect and block abuse or unauthorized access.
We do not sell your data, share it with advertisers, or use it for any purpose beyond operating this service.
Data retention
Your account data is retained for the duration your account remains active. If you request account deletion, we will remove your personal data within 30 days, subject to any legal obligations.
Third-party processors
We use the following third parties to operate the service:
- Google — optional identity authentication when you choose to sign in or link your Google account. Google's privacy policy applies to your interaction with its sign-in service.
- Global Edge Providers — network infrastructure, DDoS protection, and multi-path routing. Traffic passes through encrypted edge POPs.
- Resend — transactional email delivery (account notifications, subscription confirmations).
- TronGrid — TRON blockchain API used to verify USDT TRC20 payments on-chain.
Each processor operates under its own privacy policy. We select processors that provide reasonable data protection guarantees.
Cookies & tracking
We use necessary cookies to keep you logged in and remember your privacy choice. Optional first-party analytics uses a 30-day visitor cookie only after you allow analytics; DNT and Global Privacy Control prevent collection. You can withdraw permission using the controls above. We do not use advertising cookies or third-party tracking scripts.
Your rights
You may request access to, correction of, or deletion of your personal data at any time by contacting us. We will respond within a reasonable timeframe.
Contact
Questions about this policy? Email us at support@loopwave.uk.